Warranty & Repair

Warranty
For all items you buy from us, the legal warranty applies. This means that an item must be in good condition and function properly under normal use. If you receive an article where this is not the case, we provide you free of charge and as soon as possible with an appropriate solution. If you have received a defective item then you can report this to us within 7 days of receipt of your order. Depending on the article we do this by replacement, repair or refund. Look at returns how you can reach us.

In addition to the legal warranty, a manufacturer's warranty applies to certain items. A manufacturer's warranty is an additional warranty given by the importer or manufacturer. The manufacturer or importer may brew its own conditions for this warranty. More information about the manufacturer's warranty can be found in the documentation of the product. If you have a question or complaint about your product we advise you to contact the manufacturer or importer directly. If your warranty has expired we recommend you to contact the manufacturer for the possibilities.

Should you have any questions, we will be happy to assist you by telephone (Tel. +31 35 54 171 78) during office hours Monday through Friday from 9:00 a.m. until 12:00 p.m. Outside office hours you can use the contact form or send an e-mail to info@bootkoffie.nl. You will hear from us as soon as possible.